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Active in all 50 states, any industry imaginable, and every community we serve, American employers from 5 to 5,000 people trust us for Payroll, HR, Time and Talent needs. Today, we’re one of the nation’s most innovative, customer-focused, and respected workforce management firms.

7 min read

Ask the Tax Expert

Q: I was looking through my quarterly returns for Q1, and I noticed that one of my employees is showing up on the Virginia Unemployment tax return, which is where my business is located, but she lives in Maryland.  Is this okay?

A: Yes!  Generally, the unemployment tax is based on where the employee physically works.  If she lives in Maryland but drives into Virginia to physically work at your business, then you would report her wages to Virginia.  Conversely, if she teleworks from Maryland and she physically works from home, then you would report her wages to Maryland for purposes of unemployment.

 

Q: What if my employee travels a lot for work?  Do I report the wages to all the different states she travels to?

A: Nope!  Unemployment should only be reported to 1 state.  You can change the state if the employee moves to a new physical work location permanently.  For example, if your employee who works in your Virginia business location is relocated permanently to your Florida branch (and therefore the employee moves to Florida for the foreseeable future) then you would begin to report the wages to Florida for purposes of unemployment.

If your employee travels for work, then there are a few tests you can do.  1) Does the employee spend the majority of their time in 1 particular state?  If yes, then report the wages there.  If not and they are constantly traveling, then 2) does your employee spend some of the time in the state that houses your business’ main location?  If yes, then report the wages to the state of your main location.  If your employee does not ever travel to the state you are in, then 3) where do your employee’s instructions or directions come from?  Report the wages to the state which gives the travel orders.  If you have an employee that does not fit into any of these situations, it is best to consult your CPA to ensure that you are adhering to the tax regulations set forth by each state when reporting unemployment wages.

 

Q: Now that I am aware of the general rules, what do I do if I discover I have been reporting my employee’s wages incorrectly?

A: The first step is to contact our Customer Support team to run adjustments in iSolved!  Let them know which employee was reported incorrectly, and to where the wages should have been reported.  Once the adjustment is run, our Tax Team will reach out when processing amendments to file to the tax agencies to let you know if you need to take any action.

Q: I have received a lot of mailings and calls about a tax credit called the “Employee Retention Credit.”  Is this legitimate?

A: Yes, that is a real credit!  During the pandemic, the IRS created a new credit for employers to take against their payroll taxes called the Employee Retention Credit, or ERC.  This credit is for wages paid to employees who worked during at least a partial suspension of your business operations or during periods when you experienced a significant decline in revenues.  The credit covers periods from March 13, 2020 through September 30, 2021.  If your business began operations after February 15, 2020, you may also qualify for credits from October 30, 2021 through December 31, 2021.  Credits are paid to eligible employers who claim them via cash refunds from the IRS.

 

Q: How do I know if I qualify for the ERC?  And how much credit would I get?

A: There are basically two ways you can qualify.  The first way is to have either partial or full suspension of your business operations due to a government mandate.  For more information, you can visit the IRS Publication here: https://www.irs.gov/irb/2021-11_IRB#NOT-2021-20.  The second way to qualify is to experience at least a 50% decline of sales when comparing a quarter in 2020 to the same quarter in 2019, or at least a 20% decline of sales when comparing a quarter in 2021 to the same quarter in 2019.

Credit for wages paid in 2020 is limited to 50% of the first $10,000 wages paid to an employee for the entire year.  Credit for wages paid in 2021 is limited to 70% of the first $10,000 wages paid to an employee for EACH QUARTER!  Items that can affect eligibility and the credit amount include (but are not limited to): size of your business, eligibility periods, PPP coverage, and owner wages.  For assistance in qualifying your business and computing the credit, please email us at erc@dominionpayroll.com!

 

Q: Okay, so the credit is legitimate and sounds like it could really have a positive impact to my company- that’s great news!  But are these companies contacting me legitimate, and should I work with them to get the credit?

A: There are several channels through which you can receive ERC services, but the main three are:

  1. Your payroll company (us!!)
  2. Your CPA
  3. A third-party company

Most likely, you have been receiving telemarketing from the third option, a third-party company.  These are usually “pop-up” ERC companies, meaning that they did not exist until the ERC became available and their main service is calculating and claiming the credit.  Their fee is usually a percentage of the credit, payable when the refund is received.  However, the IRS has released warnings about these predatory companies, calling their aggressive stance on claiming the credits “schemes.”  You can read more about it and how to protect yourself here: https://www.irs.gov/newsroom/irs-issues-renewed-warning-on-employee-retention-credit-claims-false-claims-generate-compliance-risk-for-people-and-businesses-claiming-credit-improperly.

We highly recommend that you work with us, or an experienced tax professional, if deciding to pursue these credits to ensure you are doing it appropriately and not leaving yourself vulnerable to potential audits or penalties.

 

Q: How do I void a 1099 that was electronically filed with the IRS. I filed the same form twice in error. Should I create a VOID form with all the same amounts?

A: In order to void out a duplicate 1099 filed in error, you will need to file a new 1099 with the IRS with the “CORRECTED” box checked at the top.  Fill in the information exactly as it appears on the 1099 you want to void, but put $0 for all of the money amounts instead.

 

Q: All of my employees have received their W-2s and are filing their individual income tax returns.  But, oh no!  I realized that there is a mistake on one of my employee’s W-2s.  How do I fix that? 

A: If you see a mistake on a W-2 -whether it be incorrect wages, taxes, name, SSN, etc- the first step is to contact us at customerservice@dominionpayroll.com to process the adjustment or correction.  Once the processing is completed, the W-2 in iSolved will be immediately updated with the correction and you can advise your employee to pull their new W-2 if they receive them electronically.  If your employee does not receive their W-2s electronically, you will need to request a re-printed W-2.  Shortly after, you will be contacted by the Tax Department about processing of tax amendments, if applicable.

 

Q: Why is tax contacting me about amendments?  I thought everything was already fixed in iSolved!

A: The Tax Department has already filed all Q4 2022 returns and year-end reconciliations so if your taxes change, amendments are necessary to “update” the appropriate tax agencies with your corrections otherwise it will not match with the W-2s filed by your employees.  A discrepancy can lead to a tax notice, and we don’t want that!

 

Q: Will my employee need to receive a W-2C and amend their individual income tax return?

A: W-2s were filed by the Tax Department on January 24, 2023.  If your correction was processed on or after this date, the Tax Department will provide you with a W-2C that you should distribute to the affected employee.  If your employee already filed their individual income tax return, they will need to file an amendment.  If they have not yet filed their tax return, then they can just use the updated amounts on their W-2C when filing their return.  When electronically filing, your employees will not need to indicate that they have a W-2C.  However, if they still file by paper they should include a copy of their W-2C along with the original incorrect W-2 with their paper return.

 

Q: What can I do to ensure that my taxes are paid timely and in full going into the 2023 new year?

A: Every year starting in November (sometimes as early as October!) tax agencies will send out unemployment rate updates, withholding frequency updates, and other updates about your accounts that are pertinent to ensure accurate filing and paying.  As soon as you receive these, forward them to Dominion Payroll at tax@dominionpayroll.com so that as soon as 2023 starts, we can file and pay at the correct rates and frequencies.  This will result in no under-payments, no missing returns, and NO delinquent notices!  That means a stress-free 2023!!

 

Q: I do forward my tax rate and frequency update notices as soon as I get them, but sometimes I still get delinquent notices.  What is going on?  Are you not paying my taxes?

A: Check to ensure that we have all your account numbers.  In iSolved, go to Reporting > Report Archive and under Output Item for the most recent payroll, select “Exceptions – Invalid Tax ID” and View Report.  It will show you if we are missing any tax IDs.  As technology progresses, most tax agencies have adopted electronic mandates for both returns and payments.  Dominion Payroll cannot abide by these mandates unless they have the correct account numbers on file for you as returns and payments cannot be sent electronically without an account number that is associated to your FEIN.  YES- this means that for a lot of state agencies we cannot file or pay on your behalf because the state will not accept even paper returns or check payments!

No account number can cause a ripple effect with your taxes.  For example, if we do not have your account number for VA unemployment in 2023 Q1, then your Q1 return may not be processed and payment may not be accepted, which incurs penalty and interest.  If you provide your account number before we file Q2, we can file and pay Q2 accurately, but some of the Q2 payment will be used to pay the penalty and interest on Q1, which will leave Q2 underpaid… and then Q2 will incur penalty and interest!  In addition, if the agency has not finished processing the Q1 return by the time we file Q2, taxable wages in Q2 may superficially be increased since no taxable wages were processed yet in Q1.  This will cause the agency to bill additional tax on taxable wages that should be there in the first place!

Therefore, to avoid any ripples originating in Q1, please ensure that we have all the necessary information needed to process your taxes accurately so that you can sit back, relax, and enjoy the New Year!

 

Q: I’ve looked into the Report Archive – Output Item – and Exceptions. I do not have option to select “Exceptions – Invalid Tax ID” as recommended in the answer to the question above. Is that a problem? I also have not received any updates from “tax agencies sending out unemployment rate updates, withholding frequency updates, and other updates about your accounts that are pertinent to ensure accurate filing and paying.” Is this a problem??

A: If you do not see “Exceptions – Invalid Tax ID” in your Reports, then your accounts are all set!  That report will only appear if you have accounts that are missing account numbers or have incorrectly formatted account numbers (i.e. you provide us an account number that is 9 digits, when it should be 10 digits per the agency).

If you are not receiving rate updates or frequency updates, please contact the agencies to ensure that your mailing address is up-to-date.  The IRS will change your mailing address based on the address shown on your most recently filed return, but states agencies generally do not.  So if you move, make sure you let those state agencies know!

 

Have questions you would like to ask our tax experts? Click HERE to submit your questions.