Jessica Ham

Jessica Ham is the Director of Human Resources & Employee Development for SERVPRO Team Bahen, supporting multiple SERVPRO franchises across the state of Virginia. In her role, she oversees HR strategy, employee development initiatives, and workforce programs that support operational growth. The franchises she supports have been the recipients of several Top Workplace awards, reflecting a strong commitment to employee engagement and organizational culture. Jessica works closely with leadership teams to build people-focused practices that develop leaders, strengthen culture, and empower employees to succeed. She is passionate about helping organizations recognize the direct connection between investing in their employees and delivering exceptional service to customers.